It’s called restaurant capability mapping and it helps restaurant owners understand their own restaurant’s capabilities and how they can successfully integrate specific activities into their operations such as online ordering, home delivery, loyalty programs and more. An accurate inventory of a restaurant’s capabilities will enable the restaurant management team to move forward with whatever business goals they are trying to achieve. From daily operations, growing the restaurant business as a brand or transforming the restaurant to keep it current and in line with competitors, restaurant capability mapping is just as important a tool to a restaurant as their equipment, POS software or staff for that matter.
What is a Business Capability Assessment? And more importantly, when and why do I need one for my restaurant? A Business Capability defines the business’s capacity to successfully perform a unique business activity such as taking orders via the web, home delivery, loyalty program, etc for a restaurant.
We see this happen very often, an older restaurant will try to think out of the box to stay relevant in our ever changing industry and they end up creating a hodge-podge of ideas that don’t seem to work. They have the right idea, just not the execution.
So you want to open a restaurant? I take it you have read all of the self-help guides with titles like “How to Open a Restaurant” or “How to Start a Restaurant” and you are feeling fairly confident knowing that you can do it. Opening your own restaurant takes a […]